r88 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how r88 ("we", "us", "the platform") collects, processes, stores, and protects the personal information of players and visitors who use the r88 website at r88.lt and the r88 Android application.

By registering an account on r88 or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described here. This Policy should be read alongside the r88 Terms and Conditions.

We are committed to handling your data responsibly and in line with the standards expected of a platform serving players across the Philippines, including those in Manila, Quezon City, Cebu, Davao, and beyond.

2 Data We Collect

r88 collects personal information at different points during your use of the platform. The categories of data we collect are outlined below.

Registration data — When you create an r88 account, we collect your full legal name, date of birth, email address, Philippine mobile number, and a username and password of your choosing.

Identity verification (KYC) data — To process withdrawals and comply with platform verification requirements, we collect copies of your government-issued Philippine ID (such as a PhilSys ID, passport, driver's licence, UMID, SSS ID, voter's ID, or PRC ID), and where required, a selfie or photo taken alongside that ID.

Payment data — When you make a deposit or request a withdrawal, we collect details related to your payment method, such as the account name associated with your GCash, Maya, or Philippine bank account. We do not store full card numbers or full banking credentials.

Transaction data — We maintain records of all deposits, withdrawals, bets placed, games played, bonus activity, and account balance history associated with your account.

Device and usage data — When you access r88, we automatically collect technical data including your IP address, device type, operating system, browser type, and session activity logs. This data helps us detect fraud, maintain platform security, and improve the user experience.

Communications data — If you contact r88 support, we retain records of those communications, including the content of messages and any attachments, to help resolve your query and maintain service quality records.

3 How We Use Your Data

The personal information r88 collects is used for the following purposes:

r88 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review (for example, due to unusual transaction activity), a member of our team will assess the case before any action is taken.

4 Sharing Your Data

r88 does not sell, rent, or trade your personal information to any third party. We share your data only in the following limited circumstances:

• Payment processors — Your payment-related information is shared with Philippine payment service providers to facilitate deposits and withdrawals. These providers are bound by their own data protection obligations.
• KYC and identity verification providers — Your identity documents may be processed by a third-party verification service to confirm your identity and age. These providers handle your data only for that specific purpose.
• Platform technology providers — Service providers who assist in hosting, maintaining, or securing the r88 platform may have access to certain technical data as part of their service delivery. Access is limited to what is strictly necessary.
• Legal and regulatory obligations — r88 may disclose personal data if required to do so by applicable law, court order, or in response to a lawful request from a competent authority in the Philippines.
• Fraud prevention and security — In cases where we detect activity consistent with fraud, money laundering, or other illegal conduct, relevant data may be shared with the appropriate authorities.

Any third party that receives your data on our behalf is required to handle it securely and only for the purpose for which it was shared. r88 does not authorise third parties to use your data for their own marketing or unrelated purposes.

5 Cookies and Tracking

r88 uses cookies and similar tracking technologies on the platform website to support functionality and improve your experience. Cookies are small data files stored on your device when you visit a website.

The types of cookies used on r88 include:

• Essential cookies — Required for the platform to function correctly, including maintaining your login session and keeping your account secure. These cannot be disabled without affecting platform functionality.
• Analytics cookies — Used to collect aggregated, anonymised data about how players navigate and use the platform. This helps us identify areas for improvement. No individually identifiable data is reported through analytics.
• Preference cookies — Used to remember your settings and preferences, such as display language or notification preferences, so you do not need to re-enter them each visit.

Most web browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling essential cookies may affect your ability to log in or use certain features of the r88 platform. Disabling analytics or preference cookies will not prevent you from using the platform.

r88 does not use cookies to serve third-party advertising or to track your activity across unrelated external websites.

6 Data Retention

r88 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with standard platform practice and applicable record-keeping requirements.

Specific retention considerations include:

• Account and registration data is retained for the duration of your account and for a defined period following account closure, to support any post-closure disputes, legal obligations, or fraud investigations.
• Transaction and gaming activity records are retained to support responsible gaming monitoring, dispute resolution, and platform integrity reviews.
• KYC documents are retained for the period required by applicable verification and record-keeping standards, and are securely deleted once the retention period has passed.
• Communications data (support interactions) is retained for service quality and dispute resolution purposes and is reviewed periodically for deletion eligibility.

When your data is no longer required for any of the above purposes, r88 will securely delete or anonymise it. If you request account closure, your data will be handled in accordance with this retention schedule and our obligations under applicable law.

7 Data Security

r88 implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures include:

• SSL/TLS encryption across all platform pages, login flows, and transaction processes.
• OTP verification via your registered Philippine mobile number for sensitive account actions including registration and account recovery.
• Access controls that limit internal access to personal data to authorised personnel on a need-to-know basis.
• Secure data storage with encryption at rest for sensitive data categories including KYC documents and payment-related information.
• Session management including automatic timeout after periods of inactivity to reduce the risk of unauthorised session access.

While r88 takes reasonable steps to protect your data, no system is completely immune to security risks. You are responsible for keeping your r88 login credentials confidential. If you suspect that your account has been accessed without your authorisation, contact r88 support immediately.

8 Your Rights

As an r88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact r88 support using the email address shown in the Contact section of this Policy.

r88 will respond to data rights requests within a reasonable timeframe. We may need to verify your identity before actioning a request to ensure we are dealing with the legitimate account holder.

9 Minors

The r88 platform is strictly for persons aged 21 years and above. r88 does not knowingly collect or process personal data from anyone under 21 years of age.

If we become aware that a person under 21 has registered an account and provided personal information, we will close the account immediately, void any associated activity, return deposited funds where applicable, and securely delete the personal data collected.

If you believe a minor has registered on r88, please contact us immediately using the email address in the Contact section below so we can investigate and take appropriate action.

10 Changes to This Policy

r88 may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to platform features, or changes in applicable standards. When material changes are made, registered players will be notified via their registered email address or through a platform notification prior to the changes taking effect.

Continued use of the r88 platform after being notified of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you may request account closure by contacting r88 support.

The effective date of the current version of this Policy is shown at the top of this page. We recommend reviewing this page periodically to stay informed of how your data is handled.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the r88 team through the following channel:

For questions about your account, transactions, or responsible gaming tools, you can also visit our FAQ page or the Responsible Gaming section of the platform.